In the E-Solutions Shop, select the desired telematics product. Then choose the trailers you want to activate the product for. After purchase, the telematics product is automatically activated, and the trailers will appear in the Operations Center.
Yes, you can select multiple trailers and purchase the products in one single step.
No – the link is created automatically during the purchase process.
Duration & Termination
Telematics products are offered as subscription models.
You can cancel your telematics product via the contact form. Please include your order number.
If you wish to request a cancellation or adjustment, please contact us via the contact form and provide your order number. We’ll be happy to assist you.
Orders
Under "My Orders", you can view all previous purchases and the corresponding trailers. Only orders placed via E-Solutionsare displayed.
Please use the contact form and include your order number. Our support team will be happy to help you.
Availability & Compatibility
Telematics products can only be purchased for verified trailers in mykrone.blue.
Please open the fleet management section and verify the respective vehicle to complete your purchase.
Some telematics products require specific technical prerequisites on the trailer. If your vehicle does not meet these requirements, the product cannot be purchased. Compatibility is automatically checked in the background. If you have any questions, please contact our support team via the contact form.